About Multiphase

Multiphase are complete essential service agents, servicing all facets of Fire Protection. We are backed by the Fire Protection Association of Australia (FPA) – Australia’s major technical and educational fire safety organisation dedicated to achieving continual improvement in fire safety.

We take care of ALL your Essential Service Needs. The Multiphase team of specialised technicians provide total service – from the initial stages of consultancy through to design, project management, installation and commissioning. From concept through to implementation we can support you every step of the way. Whether it be a Government / Commercial / Hotel / or Education facility, we have the staff and resources to provide a fully tailored package to ensure that you and your staff are protected in all aspects of fire prevention.

All our work complies with Australian Standards, Building Codes of Australia and State Regulations. All scheduled maintenances are performed to abide by the Codes and State Regulations which are extremely critical to providing a fire safe environment.

Our recent achievement has been to adopt a paperless approach to reporting and documentation that will benefit our customers significantly. Our web interface is an integrated web-based application that allows our wireless fleet of technicians to create, view, edit and update their jobs from anywhere they have access to the internet. Technicians can log in from home in the morning, receive their jobs for the day without having to contact the office, increasing productivity and job efficiency.

Another advantage to our customers is that they can be kept up-to-date on their job status in real time as their jobs get scheduled to be picked up routinely in minutes rather than at the next working day.

An excellent tool to keep track of jobs while on the field and on the road, the software also allows for easy scheduling of a technicians' time as they are assigned jobs in a convenient daily, weekly or calendar view. We can also set up complicated multi-site maintenance contracts within minutes and send our customers automatic updates when their next scheduled service is due.

Multiphase have recently launched a web-enabled customer service self-service facility. With this new function, our customers can now securely log new service calls and track any open jobs from any browser 24 hours, 7 days a week.